The Online Community Lifecycle
Group Dynamics 101 for Online Community Managers Forming, Storming, Norming and Performing A couple years ago I took a 10-month leadership course on small group facilitation to learn about how new...
View ArticleUSMC Leadership for Community Managers
How the Marines Can Help Your Online Community As a member of the Sam Houston Rifles, we had to memorize and practice the 11 Leadership Principles and 14 Leadership Traits taught by the United States...
View ArticleMLB Dropped the Ball
Have you seen the video of the Phillies dad catching a fly ball? In front of a cheering crowd, he gives it to his toddler daughter who promptly throws it away. It’s so endearing to see his shocked...
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